Delivery Blue Cow Hockey - Ice Hockey Equipments, Bag, Gloves, Skates

Delivery charges are based on weight, but as a rough guide, an average pair of skates sent by Standard Courier Starts at just £4.99 for mainland UK (Excludes IV, PA & KW Postcodes). Faster services are available at extra cost.

The entire range of Postal services and prices for your order can be found in the drop down menu during the checkout process. You can choose the postage you'd like to pay before you enter any credit card details. Next Day Delivery is available (On in stock items, where the order is placed before 2.00pm)

For some parts of NORTHERN SCOTLAND a Next day delivery may not arrive at the depot until late morning in which case, the delivery will take place the following day. (As the vans tend to leave the depots early in the morning)

Other items may be more or less dependant on weight. To calculate charges, add the items to the cart, then proceed to the checkout, enter your details and select from a choice of postage rates.

FREE DELIVERY ON ORDERS OVER £100 DOES NOT APPLY TO INTERNATIONAL ORDERS, OR OFFSHORE ISLANDS OR NORTHERN IRELAND ADDRESSES.

Otherwise orders over £100 for Mainland UK addresses are sent free of charge.

Orders under £100 are charged according to the items weight and sent the least expensive but safe way, we can.

For NORTHERN IRELAND, please select Northern Ireland from the countries list (rather than UK), as have their own shipping bands, separate from the rest of the UK Mainland.

For the SCOTTISH HIGHLANDS (i.e. postcodes IV, PA & KW) please select SCOTTISH HIGHLANDS (rather than UK), as have their own shipping bands, separate from the rest of the UK Mainland.

For THE CHANNEL ISLANDS (including the Isle of Man) please select from the countries list, as they have their own shipping bands, separate from the rest of the UK Mainland.

If we have the item you have ordered in stock then delivery should take no more than the period you selected for your delivery .Items out of stock may take 2-5 working days, provided they are in stock with our suppliers. If they are unobtainable we will let you know via email, of the time you can expect to wait, should you wish to cancel the order, we will do so. If there is a specific date you need the item by, please write "required by” and the date in the Comments section found on the delivery checkout page. We will do our best to get it there on time.

Parcels delivered by DHL Express Parcel Couriers require someone to sign for the order or your parcel will be taken back to your local depot. If you are out at the time of delivery, the driver will usually leave a card and call the following day. If you’re out again the driver will leave a card asking you to contact them to arrange an alternative delivery time. Parcels can arrive any time up to about 7.30pm, but usually arrive before 3pm.

(Should you require AM delivery an additional charge will be made). For International orders

Items less than 2kg are normally sent via Royal Mail.

We reserve the right to change the shipping method to a faster service than that chosen. BlueCowHockey will not be able to refund postage costs unless we have made a mistake on your order.

*Large Parcels over 2 kilos such as skates or Backpacks, sent to postcodes D (£10) and ZE (£20 SURCHARGE) will incur an additional delivery surcharge as shown.

*OR for orders for the RBK metal goals, as there excess weight is too heavy for standard post charges. This will incur an additional postage charge. Which once the order is placed someone would contact you to arrange payment? Alternatively you could save time by ringing before you purchase.

International Orders

PLEASE NOTE - We can only deliver to the billing address of the card used to pay for the order.

As every shipments cost is dependant on the weight of the items, costs vary .Please add your items to the cart and proceed to the checkout where it will tell you the cost of shipping for your order before you enter any payment details.

Returns & Exchanging Items

We accept returns or exhanges up to 40 calendar days after purchase, if you wish to return or exchange an item, simply click on the link for the RETURNS FORM

Print this form off, complete it and return it with your item, we shall process it and send you an email for confrimation.

Please follow the instructions on the Return's form, it will detail what you have to do.

Please note, if you are exchanging an item for a replacement item or similar item of equal or greater value then there is no charge (outside of the postage cost) to do this, however if you are simply returning an item there is a re-stocking fee of £6.99 which is applied due to the internal costs involved in processing your order, please bear this in mind when returning items.